IT support is a range of services providing assistance with technology products such as mobile phones, computers, or other electronic goods. In general, IT support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services.

Most companies offer IT support for the products they sell, either freely available or for a fee. IT support may be delivered over the telephone or online by e-mail or a web site. Larger organizations frequently have internal IT support available to their staff for computer related problems. The internet is also a good source for freely available IT support, where experienced users may provide advice and assistance with problems. In addition, some fee-based service companies charge for premium technical support services.



Related Videos

A Project Manager keeps track of an information systems project either from inception to deployment or through a single stage

Hylton_Southon.jpg

A game developer is a software developer that creates video games specializing in specific video game consoles, such as Sony's PlayStation 3, PSP, Microsoft's Xbox 360, Nintendo's Wii, Nintendo DS, or developing for a variety of systems.

Lenny - Games Developer - 75px.jpg

A Project Manager keeps track of an information systems project either from inception to deployment or through a single stage.

Project Manager - Moana - 75px.jpg

Network Administrators manage the local area communications network (LAN) within an organization.


Network Administrator - Dipak - 75px.jpg

A software developer is a person who develops software such as a project manager or programmer. They can be involved in aspects wider than design and coding...

Software Developer_Gareth Bowen.jpg