A Help Desk Analyst provides technical support for any aspect of the information systems department, including computer hardware, operating systems, applications and networks. This role requires troubleshooting and good human communications skills.



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A software developer is a person who develops software such as a project manager or programmer. They can be involved in aspects wider than design and coding...

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Network Administrators manage the local area communications network (LAN) within an organization.


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A Project Manager keeps track of an information systems project either from inception to deployment or through a single stage.

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IT support is a range of services providing assistance with technology products such as mobile phones, computers, or other electronic goods

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The development management role is the role whose purpose it is to keep the vision on track. This is much like a CEO, who sets the vision for an organization. This of course differs from the COO, who-like a project manager-ensures the day-to-day operations.

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