A Help Desk Analyst provides technical support for any aspect of the information systems department, including computer hardware, operating systems, applications and networks. This role requires troubleshooting and good human communications skills.



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A Business Analyst (BA) analyses the organisation and design of businesses, government departments, & non-profit organizations & also assess business models and their integration with technology.

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A Project Manager keeps track of an information systems project either from inception to deployment or through a single stage.

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Graphic design is a collaborative process between a client and a designer — in conjunction with producers of form (i.e., printers, programmers, signmakers, etc.)— to convey a specific message to a targeted audience. A graphic designer may use typography, visual arts and page layout techniques to produce the final result.

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Web application development is the process & practice of developing web applications, applications that are accessed over a network such as the Internet or an intranet.

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