A Help Desk Analyst provides technical support for any aspect of the information systems department, including computer hardware, operating systems, applications and networks. This role requires troubleshooting and good human communications skills.



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Interactive design combines the skills and duties of web design and traditional graphic design. Typically an Interactive Designer will have a solid knowledge of HTML, CSS, Flash, and other common web technologies.

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Graphic design is a collaborative process between a client and a designer — in conjunction with producers of form (i.e., printers, programmers, signmakers, etc.)— to convey a specific message to a targeted audience. A graphic designer may use typography, visual arts and page layout techniques to produce the final result.

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Computer trainers teach people how to use and get the most from their computer systems. They prepare and deliver a session or course of training.

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Graphic design is a collaborative process between a client and a designer — in conjunction with producers of form (i.e., printers, programmers, signmakers, etc.)— to convey a specific message to a targeted audience. A graphic designer may use typography, visual arts and page layout techniques to produce the final result.

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The development management role is the role whose purpose it is to keep the vision on track. This is much like a CEO, who sets the vision for an organization. This of course differs from the COO, who-like a project manager-ensures the day-to-day operations.

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