A Help Desk Analyst provides technical support for any aspect of the information systems department, including computer hardware, operating systems, applications and networks. This role requires troubleshooting and good human communications skills.



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A software developer is a person who develops software such as a project manager or programmer. They can be involved in aspects wider than design and coding...

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Cloud computing is the use of computing resources (hardware and software) that are delivered as a service over a network (typically the Internet).

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Computer trainers teach people how to use and get the most from their computer systems. They prepare and deliver a session or course of training.

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The development management role is the role whose purpose it is to keep the vision on track. This is much like a CEO, who sets the vision for an organization. This of course differs from the COO, who-like a project manager-ensures the day-to-day operations.

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A game developer is a software developer that creates video games specializing in specific video game consoles, such as Sony's PlayStation 3, PSP, Microsoft's Xbox 360, Nintendo's Wii, Nintendo DS, or developing for a variety of systems.

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